Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or holidays.
During periods of high order volume, processing times may be slightly delayed. Customers will be notified of any significant delays.
Shipping Methods
We partner with trusted shipping carriers to ensure reliable delivery.
Available shipping options may include:
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Standard Shipping
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Expedited Shipping
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Express Shipping
Shipping options and costs are displayed at checkout based on your location.
Delivery Estimates
Estimated delivery times:
United States
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–4 business days
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Express Shipping: 1–2 business days
Canada
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Standard Shipping: 5–10 business days
International Orders
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Standard International Shipping: 7–21 business days
Please note that delivery estimates are not guaranteed and may vary due to carrier delays, weather conditions, customs processing, or other unforeseen circumstances.
International Shipping
We ship to select international destinations.
International customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by their local authorities.
Customs clearance procedures may result in additional delivery delays beyond our estimated shipping timelines.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information.
Please allow up to 48 hours for tracking updates to appear.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
We are not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete addresses.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of delivery or the expected delivery date.
Our team will work with the shipping carrier to investigate and resolve the issue.
Contact Us
If you have any questions regarding shipping, please contact our customer support team through our Contact page or by email.